Frequently Asked Questions
Get answers to common questions about Shopify development, migration, optimization, and support. Can't find what you're looking for? Call us for a free consultation.
How much does Shopify development cost?
Pricing depends on the scope of your project. Project-based work typically starts at £1,000+ for custom builds, migrations, and optimizations. For ongoing support and partnership, our retainer packages range from £1,199 to £9,999 per month, tailored to your needs. We provide a detailed quote after your free consultation so you know exactly what to expect.
How long does a Shopify migration take?
Shopify migrations typically take 2–4 weeks, depending on your store's complexity, product count, and custom functionality. The key advantage: we execute zero-downtime migrations, so your store stays live and generating revenue throughout the process. We handle all data integrity checks, redirects, and testing to ensure a seamless transition.
What's included in ongoing support?
Our ongoing support packages include regular maintenance and updates, security monitoring, app management, performance monitoring, and continuous conversion rate optimization (CRO). You get a dedicated point of contact, priority response times, and strategic guidance on growing your store. Think of us as an extension of your team, focused on your growth.
Do you offer emergency support?
Yes. We pride ourselves on same-day response to urgent issues. If your store goes down or experiences a critical problem, call us immediately at +44 7353 243436. As a Manchester-based team with UK-timezone support, we're available to help when you need it most.
Can you help with SEO?
Absolutely. Shopify SEO is one of our core services. We optimize product pages, meta descriptions, site structure, schema markup, and Core Web Vitals to improve your organic visibility in Google. SEO paired with paid ads creates a balanced growth strategy that reduces reliance on advertising spend alone.
What's your process?
We follow a structured, data-driven approach: (1) Consultation — understand your business, goals, and challenges. (2) Audit — analyze your current store, competitors, and opportunities. (3) Implementation — build or optimize your store with measurable improvements. (4) Measurement — track results and iterate continuously. Every step is designed to move you closer to your growth goals.
Are you a certified Shopify Partner?
Yes. We're a certified Shopify Partner with expertise in custom development, migration, and growth services. This certification means we meet Shopify's standards for technical capability, customer support, and business practices. You're partnering with a trusted, vetted expert in the Shopify ecosystem.
Do you work with USA brands?
Yes. We serve UK and USA e-commerce brands with remote support. While we're based in Manchester, our expertise spans both markets. We understand USA and UK customer behavior, market trends, and platform requirements. Time zone differences are minimal, and we're committed to responsive, reliable support regardless of location.
Why does site speed matter so much?
Every 1-second delay in page load time costs you approximately 7% in conversion rate. Faster stores rank higher in Google, convert better, and reduce bounce rates. Core Web Vitals (loading speed, interactivity, visual stability) are now ranking factors. We optimize your store for speed because it directly impacts your revenue.
What's conversion rate optimization (CRO)?
CRO is the practice of testing and optimizing your store to increase the percentage of visitors who become customers. We run A/B tests on product pages, checkout flow, trust signals, and messaging. CRO lets you grow revenue without increasing traffic, making it one of the highest-ROI investments for scaling brands.
What happens in a free consultation?
During a 30-minute call, we discuss your business, current challenges, growth goals, and Shopify strategy. We ask questions to understand your situation deeply, then share initial insights and recommendations. There's no obligation—it's an opportunity to see if we're a good fit and get actionable advice, even if you don't work with us.
How do I get started?
The first step is a conversation. Call us at +44 7353 243436 to schedule your free consultation, or use the button below. We'll discuss your needs, answer questions, and create a personalized plan. From there, we'll outline next steps and pricing so you know exactly what to expect.
Still have questions?
We're here to help. Call us for a free, no-obligation consultation about your Shopify goals.
Call +44 7353 243436